Privacy Policy

The Taibah University e-portal provides services to citizens, residents, and visitors from all over the world. It also offers a range of e-services for students. We have established the Taibah University e-portal as a gateway for interaction and communication between the university and the beneficiaries of the portal's services.

The relationship between the portal and its beneficiaries requires us to establish broad guidelines and general standards that include strengthening, updating, and developing this relationship in order to achieve the best possible relationship between the portal and its beneficiaries. The Taibah University portal has developed a beneficiary charter that outlines the portal's obligations toward its visitors and beneficiaries, as well as the responsibilities of these visitors toward the portal.

Our Commitments:

Based on the vision and mission of Taibah University and in pursuit of the goals of its electronic portal, we strive to provide the best possible services to portal visitors, whether faculty members, students, employees, or government agencies. To familiarize users or beneficiaries with what we do on the portal to achieve these goals, we have reviewed our most prominent commitments on the electronic portal:

Privacy and Confidentiality of Information:

The electronic portal at Taibah University prioritizes the confidentiality of information for users and visitors. The portal administration makes every effort to provide high-quality and completely confidential information to all beneficiaries. For more information, please review the privacy policy.

Assistance: Assistance is provided through this portal through several channels, including frequently asked questions, contact information for the various branches and departments, and detailed maps for accessing the university.

Inquiries: If a user of the electronic portal of Taibah University has any questions or inquiries, there are several ways to do so, including sending a message to the electronic portal's email address.

User Responsibilities

Electronic Participation:

The Taibah University Public Portal has created a number of electronic participation channels to ensure increased user interaction with everything published on the portal. Electronic participation includes several participation tools, including email. In order for users to participate through any of these channels, they must first adhere to the criteria and conditions specified for each channel.

Complaints and Inquiries: The portal has designed several channels and tools to enable users to participate effectively and communicate their opinions to all portal administrators. These channels include the survey page, sending an email to eportal@taibahu.edu.sa, and suggestions. The portal has set terms and standards that users must adhere to to ensure their opinions or complaints are received by the portal administrator.

Privacy Statement

The way our privacy policy operates at Taibah University is as follows:

• Collecting information from users.
• Using information from users.
• Storing information from users.
• This privacy policy applies to the website and electronic services provided by Taibah University.

Personal Information:

There are several ways to collect personal information from users, including:

• Registering on the website.
• Responding to a survey.
• Completing a form.
• General services.
• Resources provided by the website.

The website may also ask you to provide the following:

• Name.
• Address.
• National ID.
• Email.
• Mail address.
• Mobile or phone number.

Please note that Taibah University's privacy policy collects personal information from users voluntarily.

If the user does not wish to provide the website with their personal information, they may still use the website, but they will not benefit from all of the website's features.

User Access to the Website:

When the user accesses the website, this constitutes their "acceptance" of the website's policy. If the user does not agree to the website's policy, please do not use the Taibah University website.

Please note that this policy is periodically updated, and if a user accepts the privacy policy once, it automatically signifies their acceptance of the new changes to the website policy.

The website also implements strict measures to protect against the loss, misuse, or alteration of information. However, Taibah University cannot guarantee the confidentiality of your use of this website, and it is not responsible for any damage you or any party may suffer as a result of a breach of confidentiality regarding information you have transmitted on the website.

The laws of the Kingdom of Saudi Arabia are the only applicable laws in all disputes that may arise from the use of this website, and the courts of the Kingdom of Saudi Arabia have exclusive jurisdiction to hear and adjudicate such disputes.

Non-Personal Information:

The Taibah University website collects information from users during their interaction with the website. This information may include:

• User's browser name.
• User's computer type.
• Technical information.
• IP information.
• Methods of connecting to the website.
• Computer operating system.
• Network username.

Internet Browser Cookies:

The Taibah University website uses cookies to assist the user. The user's internet browser also places site-specific files on their hard drive for record-keeping purposes and sometimes to track related information. Users may change their internet browser settings to reject Taibah University website cookies.

Note: When a user rejects cookies, some parts of the website may not function properly.

Why We Collect and Use Information:

Users' responses to the website and their contributions are taken into account to improve and enhance the website.

Contributions made by users to the university website are subject to change.